• How To Add And Enroll A Member Manually

  Overview: Adding members to your platform and granting them access to courses is a straightforward process. This guide will walk you through the steps to manually add a member and assign them to a specific course or community within your platform. Table Of Content: Steps to Add a Member Granting Course Access Steps to Add a Member: Login to your ShopifSome readers

• How To Import Members Using A CSV

  Overview: Adding members to your platform in bulk can be efficiently managed using the Import CSV function in Tevello. This guide will walk you through the process, from preparing your CSV file to importing members and assigning them access to specific courses and communities. Table of content: How to download CSV format in Google Sheet Steps for Importing Members (1-stFew readers

• How To Reset A Member's Password

  Overview: To guide administrators on how to manually reset a member's password in Shopify, which can be useful for assisting members who encounter issues with the self-service password reset feature. Ensure you communicate the new password securely to the member to prevent unauthorized access. Verify the member’s email address in their profile to ensure they can receive any necessary follow-up communication.Few readers

• How To Resend The Welcome Email

  Overview: This SOP guides on how to resend the welcome email to a member in Shopify, ensuring they have the necessary information and access to their courses. Resending the welcome email can be useful if the member did not receive or accidentally deleted the original email. Steps: Navigate to Members Section: Access the Members area. (https://storage.crisp.chat/users/helpdesk/website/e916a79d3dced000/01-membersFew readers

• How To Make A Member A Moderator

  Overview: This SOP details the process of granting moderator privileges to a member within your Shopify community or course, enabling them to manage posts and comments effectively. Steps: Navigate to Members Section: Access the Members area. Select the Member whom you wish to designate as a moderator. (httpFew readers

• How To Set Up Notifications For New Community Posts To All Members (Klaviyo)

  Overview: This SOP guides you on how to automate notifications for new community posts using Shopify Flow and Klaviyo, ensuring all members are informed about new content. Table Of Content: Setting Up Workflow Fill in Campaign Details Additional Configuration for Personal Posts (1-additional-configuration-for-personFew readers

• How To Void A Member's Access

  Overview: To guide on how to revoke a member's access to a specific course or community in Shopify. Double-check before revoking access to ensure that you are modifying the correct course or community for the intended member. Once access is voided, the member will lose all entry rights to that specific course or community, which may affect their course progress or community participation. Steps: Navigate toFew readers

• How To Delete A Member

  Overview: To provide a clear procedure for deleting a member from the Shopify platform. Ensure you have selected the correct member before confirming deletion, as this action is irreversible. It's recommended to double-check the member's activity and details to avoid accidental deletion of active or important profiles. Consider archiving or exporting member data before deletion if historical records are needed. Regularly rFew readers