How To Set Up Notifications To Members When They Are Mentioned (FlowMail)
Overview:
Automatically notify members via email when they are mentioned in a post or comment using Shopify Flow and an email app (e.g., Flow Mail).
Steps:
- Open Shopify Flow. In your Shopify admin, go to Apps and select Flow.

- Click Browse templates.

- In the search field, enter FlowMail Notification. Select the template titled Send an Email Notification to a member when they are mentioned in a comment or post.

- Click Install in the upper-right corner.

- Customize the email notification. Click the transactional email step to open its settings.
Update the variables on the Subject, reply to and the content when needed.

- Activate the Workflow. After all modifications, click “Turn on workflow.”

Updated on: 22/10/2026
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