Articles on: Members

How To Import Members Using A CSV


Adding members to your platform in bulk can be efficiently managed using the Import CSV function in Tevello. This guide will walk you through the process, from preparing your CSV file to importing members and assigning them access to specific courses and communities.

Table of content:

How to download CSV format in Google Sheet
Steps for Importing Members

How to download CSV format in Google Sheet

Ensure your file includes essential columns like First Name, Last Name, and Email. These are the basic pieces of information required for member import.

Click File then select Download followed by Comma separated Vallue (.csv)

Steps for Importing Members:

Under your Tevello App, go to the Members section found in the left sidebar menu.

Click on More Actions and select Import CSV to begin the import process.
Click here to download the CSV template shown in the video

Match the columns.

Click Next

Select the course or community to which you want to add them.

Select Access Permissions. Choose the specific courses and communities you wish to grant access to. You can also decide whether to give unlimited access or set a time limit (e.g., 30 days) for each.

Once everything is set, click Import to start adding the members to your platform. The process may take some time, depending on the number of members being imported.

You can track the progress of the import at the bottom of the screen. Shopify will display a count (e.g., 1 out of 2, 2 out of 2) to indicate the number of members successfully imported.

Completion and Verification:
Upon completion, a message will confirm that the import process is done. The page will reload, and you'll be able to see the newly imported members along with the access they've been granted.

Updated on: 22/03/2024

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