How to Setup Notification for New Community Posts/Comments
Overview
This guide explains how to set up notifications for new posts/comments under communities in your Shopify store using the custom automation feature in Shopify Automations.
With these steps, you'll receive an email notification whenever a new post/comment is posted under any of your communities. This allows for timely engagement and management of student interactions.
- Steps to Set Up Notifications for New Community Post
- Steps to Set Up Notifications for New Community Comment
Steps to Set Up Notifications for New Community Post
- Access Shopify Automations:
- Navigate to the Marketing section then select Automation within your Shopify admin area.
- Click View Templates
- Followed by Create Custom Automation to initiate the setup.
- Click Select Trigger
- Name Your Automation. Assign a name to the automation, such as *New Community Post *for easy identification then Choose Tevello from the trigger list
- Configure the Trigger: Select New Community Post as the specific trigger for the automation.
- Define the Action: Click on the plus icon next to the trigger.
- Followed by clicking Action
- Type in Email in the search bar then choose Send Internal Email as the action to execute when the trigger occurs.
- Customize the Notification Email:
- Input your email address where you want to receive the notifications.
- Set the email subject, e.g., 'New Community Post'
- Craft the message to include relevant information, like the commenter's display name and community title.
Hi
{{customer.displayName}} published a post in {{communityTitle}}.
Check it out here: {{communityLink}}
Thanks,
Tevello!
- Activate the Automation: Enable the workflow by turning on the automation.
Steps to Set Up Notifications for New Community Comment
- Access Shopify Automations:
- Navigate to the Marketing section then select Automation within your Shopify admin area.
- Click on "View Template"
- Followed by Create Custom Automation to initiate the setup.
- Click Select Trigger
- Name Your Automation. Assign a name to the automation, such as New Community Comment for easy identification then Choose Tevello from the trigger list
- Configure the Trigger. Select New Community Comment as the specific trigger for the automation.
- Define the Action: Click on the plus icon next to the trigger.
- Followed by clicking Action
- Type in Email in the search bar then choose Send Internal Email as the action to execute when the trigger occurs.
- Customize the Notification Email:
- Input your email address where you want to receive the notifications.
- Set the email subject, e.g., 'New Community Comment'
- Craft the message to include relevant information, like the commenter's display name and community title.
Hi,
{{customer.displayName}} published a comment in {{communityTitle}}.
Check it out here: {{communityLink}}
Thanks,
Tevello!
- Activate the Automation. Enable the workflow by turning on the automation.
IMPORTANT:
- Ensure that the email address for receiving notifications is correct and active.
- Regularly test the automation to confirm it's functioning as expected.
- Customize the email content to fit your brand or specific information needs.
- Review and update the automation periodically to ensure it aligns with any changes in your course structure or notification preferences.
Updated on: 20/02/2025
Thank you!