> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.tevello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How To Void A Member's Access

${youtube}[How To Void A Member's Access](0T2_yFRpFEw)

#### Overview:
To guide on how to revoke a member's access to a specific course or community in Shopify.

| IMPORTANT:
* Double-check before revoking access to ensure that you are modifying the correct course or community for the intended member.
* Once access is voided, the member will lose all entry rights to that specific course or community, which may affect their course progress or community participation

#### Steps:

1. Navigate to **Members Section** in your Tevello App

![](https://storage.crisp.chat/users/helpdesk/website/e916a79d3dced000/01-members_7hggas.png)

2. **Select the Member**  from whom you wish to revoke access. For example, select *"Jane Doe."*

![](https://storage.crisp.chat/users/helpdesk/website/e916a79d3dced000/01-select-member_17tl89y.png)

3. Locate the course or community you want to remove access from in the member’s profile.

![](https://storage.crisp.chat/users/helpdesk/website/e916a79d3dced000/02-courses_czwbeb.png)

4.  **Revoke Access:** Click the **Void Access** button next to the relevant course or community.

![](https://storage.crisp.chat/users/helpdesk/website/e916a79d3dced000/03-void-access_s0yn6p.png)

4. **Confirm the Action:** A prompt will appear to confirm your action. Click Void Access again to finalize the revocation.

![](https://storage.crisp.chat/users/helpdesk/website/e916a79d3dced000/04-verify_a1fnub.png)

|| The status should change to **Expired** indicating that the member no longer has access to the course or community.

![](https://storage.crisp.chat/users/helpdesk/website/e916a79d3dced000/01-expired-1_tx07be.png)


