> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.tevello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How To Setup Notifications For Klaviyo Comments

${youtube}[How To Set Up Notifications To Members When They Are Mentioned In Klaviyo](EOiBW4iz7EE)
####

| **💡 Shopify navigation update:** Manage this Tevello notification automation in **Shopify Flow**. If Flow isn’t installed on your store, [install Shopify Flow](https://apps.shopify.com/flow) before following the steps be low.

### Overview:
Set up an email notification for yourself or your team whenever a member posts a new lesson comment in Tevello.

|| 💡 Shortcut: Open the [Track mentioned members events in Klaviyo](https://shopify.com/admin/apps/flow/editor/templates/01909cf1-64d3-74e9-824c-97360ef5c82a) and continue from Step 4. 

### Steps:

1. **Open Shopify Flow.** In your Shopify admin, go to **Apps** and select **Flow**.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/1/6/e916a79d3dced000/highlighting-flow-under-apps-1_1d23sey.png)

2. Click **Browse templates**.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/1/6/e916a79d3dced000/browse-templates-button-highli_rplnr8.png)


3. In the search field, enter **Internal Notification For New Lesson Comments**. Select the template titled **Send internal email when a lesson comment is published**.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/1/6/e916a79d3dced000/highlighting-the-search-field-_18g3d0q.png)

4. Click **Install** in the upper-right corner. The template loads a workflow with the **New Lesson Comment** trigger and **Send internal email** action already configured.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/1/6/e916a79d3dced000/highlight-the-install-button-4_4sohhg.png)

5. **Customize the email notification.** Click the **Send internal email** step to open its settings.

Update the following fields:
* **To:** Replace `your@email.com` with the email address that should receive notifications.
* **Subject:** Change the template’s default subject, **New Community Comment**, to **New Lesson Comment**.
* **Message:** Review the preloaded message and edit the wording as needed.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/1/6/e916a79d3dced000/email-editor-fields-highlighte_1w2tqjz.png)
To insert dynamic information, click **Add variable** beneath the **Subject** or **Message** field. Select the relevant variable, such as the customer’s name, lesson title, lesson link, or comment text.

If replacing an existing variable, remove the old variable before inserting its replacement.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/1/6/e916a79d3dced000/highlighting-the-add-variable-_c0isi8.png)


6. **Turn on the workflow.**
Review the recipient address, subject, and message. Click **Turn on workflow** in the upper-right corner and confirm if prompted.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/1/6/e916a79d3dced000/highlight-the-turn-on-workflow_1rcz955.png)

#### Important Notes
* This workflow sends notifications to the email addresses entered in **To**.
* Check whether you already have an active lesson-comment notification workflow before enabling another to avoid duplicate emails.
* After activation, post a test lesson comment using a member account and confirm that the email arrives with the correct details.

|| Troubleshooting:
|| If you don’t receive a notification, confirm the workflow is active, verify the recipient’s email address, check the spam folder, and review the workflow’s run details in Shopify Flow for errors.